Tag Archives: Eyjafjallajokull

Twitter to the Rescue!

23 Apr

Review of How Social Media Helped Travelers During the Iceland Volcano Eruption

The recent eruption of the Icelandic volcano, Eyjafjallajokull (I can’t pronounce it either!), caused distress to arise all over Iceland. Airlines saw their losses flashing before their eyes as flights were postponed not only hours, but days!

The traditional thing to do when one’s flight gets delayed, cancelled, postponed, etc., is call the airline’s toll-free phone number. As thousands of people were tying up the phone lines, JL Pagano, from Ireland, decided to tweet about the situation. By using the hashtag #ashtag, the airlines were able to contact those who had scheduled flights and were able to update the passengers on their flight status.

For the full article, visit Mashable.

In this situation, one can notice how the Internet has revolutionized our life style. Social media has brought benefits such as developing relationships with others from the comfort of your home or cell phone, to major corporations contacting their consumers to inform them of pertinent information.

It is so smart for companies to use social media because they are reaching out to their consumers. When trying to deliver an image about a company or product, companies need to know their audience. Since consumers are using social media, it seems obvious that companies should use social media as well.

Although some people see social media as a waste of time, events like the one mention above simply prove the practical uses of social media. We all need to learn to love social media because it is the way to go in our day in age. Soon we will no longer be required to refer to it as social media but it will simply be media because it is so revolutionary.

Get involved with the social media revolution!